Monday, October 1, 2012

Customer Service Officer / Concierge in Singapore


Success Human Resource Centre Pte Ltd (Search / Recruitment Firm)

Customer Service Officer / Concierge
SGD 1300 - 2300
Central


Responsibilities:

  • Customer Service Assistant / Concierge (Information Counter - Shopping Centre)
  • Ensure a high level of customer service and satisfaction
  • Administrates redemption and reward collection for centre-wide/partner promotions
  • Attend to customer queries (local patrons & tourists), tickets sales agent for show ticketing, sales of gift vouchers, gift wrapping and restaurant reservations
  • Responsible for achieving sales targets as given
  • Administrative accountability
  • Other ad hoc duties as assigned

Working Hours:

  • Shift hours - 8 hour per shift / 3 shifts in between 10am - 10pm
  • 6 days work week (Inclusive of weekends/PH when being scheduled to)

Requirements:

  • Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, any field
  • Applicants with frontline customer service working background are preferred
  • Applicants must be comfortable with shift work (PH/Weekends included)
  • Well versed in English & Mandarin/Malay/Tamil/Hindi/Tagalog/any other foreign language - to liaise with various associates
  • Excellent team worker and able to communicate well with all levels 
  • Customer service oriented with a pleasant personality 
  • Has basic knowledge of MS Office; Words, Excel etc
  • Fresh diploma holders are welcomed!
  • Only Singaporeans and SPR need to apply
Interested applicants, kindly send in your detailed resume with a recent photo attached to tracy@successhrc.com.sg;diyana@successhrc.com.sg

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd
EA License Number: 97C4832
1 Sophia Road, Peace Centre
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg
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Judul: Customer Service Officer / Concierge in Singapore
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